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Posted: Friday, September 1, 2017 3:42 PM

Overview and Responsibilities Do you like to automate even the most simple tasks to remove manual work? Do single points of failure and non:HA systems give you nightmares? Are you comfortable with cloud technologies? If this describes you and youA?re ready to attack some of the most complex problems in the industry, then itA?s time for you to take on the challenge of being an Operations Engineer for Managed Google Cloud Platform by Rackspace. Exceptional customer experience Our goal is customer satisfaction. Our customersA? experience from onboarding through their continued growth at Rackspace should be exceptional. As an operations engineer, in addition to providing customer support, you will help build the tooling and processes necessary for excellent customer outcomes. Architecture support and tool development Do you enjoy supporting complex architectures and developing tools to accomplish that goal? This is the right place to be. From taking part in evaluation of customer architecture to supporting it long term, our Operations Engineers will work with cutting edge cloud technologies and architectures for our customers. If you enjoy writing programmatic solutions to reduce turnaround time for the customer, and workload for support, this team is what youA?re looking for. Customer focused, but automation driven With beta launching in July, Managed Google Cloud Platform by Rackspace is the next generation of Fanatical Support. Scaling support is a difficult challenge, and our intent in this organization is to solve it. We donA?t want to repeat the same patterns; this is our opportunity to innovate and create a scalable support model. If youA?d rather solve problems in a permanent form instead of continual treatment of the symptoms, this is the team for you. If this sounds interesting, challenging, and exciting to you, apply and talk with one of our talent specialists. In this role you will:Work with an extremely talented team, building the foundation of support for GCPSupport customers utilizing GCP and all associated servicesAutomate infrastructure and develop tools and processes to improve the customer experience and reduce support toilOwn issues end:to:end working collaboratively with your team and peersWork with customers and other teams to troubleshoot customer environments to increase end user satisfactionDeep dive into complex performance issues to increase efficiency and reduce customer incidentsQualifications:If you meet 70 of our desired qualifications, we should talk Desired Qualifications:Google Certified Professional Cloud Architect within 90 days of starting roleExperience automating and orchestrating workloads on GCP or other Public CloudsAutomation experience with at least one configuration management system such as Chef, Puppet, Ansible, Salt, or other such toolsExperience working at least one of the following languages: Python, GoProficient with git and git workflowsProficient in leveraging CI and CD tools (Jenkins, TeamCity, Spinnaker) to automate testing and deploymentExperience working in an Agile, fast paced, DevOps environmentKnowledge (preferably experience) in building distributed, highly available applications or systems architecturesStrong Linux skillsExperience in the configuration, management, and troubleshooting of common web servers such as: Apache, Nginx, LighttpdExperience in the configuration, management, and troubleshooting of MySQL/MariaDBExperience in the configuration, management, and troubleshooting of Varnish, Squid, Memcached, Redis and other similar technologiesExperience in the configuration, management, and troubleshooting of Hadoop, Hive, Spark and other parts of the Hadoop EcosystemA working understanding of Load balancers and Load balancing methodologyExcellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiencesWorking knowledge of Backup and Recovery methodology and implementations Operations Engineer I:Bach


• Location: San Antonio

• Post ID: 30888887 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017