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Posted: Sunday, March 12, 2017 10:36 PM

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companyA?s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a Desktop Support Technician to join our team in San Antonio, TX.NTT Data Services Healthcare connects people to the right technology and processes to accelerate innovation. NTT Data Services believes information is the foundation on which healthcare will move forward. We are committed to helping the world create an information:driven healthcare system. This client continues to grow and thrive, and we are looking for individual contributors who can assist NTT Data Services with meeting deliverables and client expectations. You will work with a fast:paced global leader in IT and have the ability to learn from the best and brightest in the industry. Role Responsibilities:Responsible for on:site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical mattersProvide level 1 technical support and incident management service desk functionsReviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripheralsInstalls, maintains and optimizes desktop /notebook configurations at customer sitesDiagnoses and resolves product performance problemsPerforms maintenance and repair servicesInstructs customers in the operation and maintenance of the systemRequirements:2+ years of desktop support, customer support and/or helpdesk experience2+ years of experience with Microsoft Operating SystemsExperience with end:user support process for desktops and laptops (first:call resolution, problem tracking via automated, prioritize work request)Familiar with HP printer management, including physical replacement, network programming and device set up (ability to lift at least 25lbs)Working knowledge of Windows, Active Directory, Terminal Servers, Group Policy and/or related technologiesOffice productivity applications, email clients, Citrix clients and various other applications Preferences:Hospital IT Operations ExperiencePrior experience with Citrix and EPM/EMR softwareWorking knowledge of Server and Data Network managementKnowledge of mobile device technologies (Android, iOS, Windows)Experience working with iOS/Apple devicesAudio/Visual hardware or technology experience This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. About NTT DATANTT DATA, Inc. partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA, Inc. is part of the NTT DATA family of companies, together comprising a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Learn more at NTT DATA, Inc. (the A?CompanyA? ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color,


• Location: San Antonio

• Post ID: 23744518 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017