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Posted: Thursday, February 1, 2018 9:45 PM

IT Specialist Tier II - (Full-time) Location: San Antonio Headquarters Schedule: Monday-Friday, 8:30am-5:30pm About: Chartered in 1935, Credit Human is a $2.7 billion credit union serving 250,000 members in 43 states across the U.S. Headquartered in San Antonio, we are a not-for-profit, member-owned financial cooperative offering competitive products and services from 16 San Antonio locations, one in Houston and nationally through our manufactured home lending division. With Credit Human, you gain more than a job. You gain a career with competitive compensation, comprehensive benefits, and a clear sense of community. Credit Human is the place where true craftsmanship and potential are seeking to meet in the financial services industry, focusing on serving and building meaningful relationships with members. We are looking for employees who share like values and, more importantly, are dedicated to a purpose-driven mission. We are seeking an IT Tier II Specialist in IT Technology Delivery This position works daily with business units across the credit union to support ongoing IT operations through incident management, moves, adds, changes and deletions of a wide range of equipment including desktops, desktop software, and desktop peripherals. This includes ITIL processes for inventory, ordering, and coordinating with the business users. This position will also coordinate vendor support for ATMs, credit union kiosks, and printers of various functionality. This position is responsible for transaction report analysis, consulting business units concerning equipment selection, meeting SLOs and recommending process improvements. If you have Tier 1 or Tier 2 Desktop experience you should apply right away! Qualifications: ? 4+ years' experience with problem analysis and troubleshooting. ? 4+ years' experience working on a phone supported enterprise Service Desk. ? Thorough and proven knowledge of Windows PC, software and network protocols. ? Proficient skills with Microsoft Software applications to include Office, Visio, Project, Outlook and Active Directory, SCCM and Imaging. Credit Human is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic information, disability or protected veteran status.
Associated topics: equipment, ip, maintain, maintenance, network, satellite, server, system engineer, system specialist, system technician


• Location: San Antonio

• Post ID: 35546457 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018