Posted: Tuesday, March 14, 2017 9:31 AM
This position serves as a liaison among business partners and other stakeholders to effectively analyze, communicate and validate functional and system requirements for changes to business processes and systems. The analyst collaborates with internal and external resources to recommend and implement solutions that will enable the business to achieve its goal. Position is responsible for working with end users and stakeholders to analyze support and improve Retail solutions that support Tesoros Retail strategy.
: Identifies, researches, and resolves system issues proactively. Communicates and provides updates and recommendations to applicable business users.
: Supports end:user requests and coordinates within Retail Technology framework to ensure effective use of Retail systems.
: Works closely with client groups to effectively align and utilize full system capability to meet business objectives. Responsible for application and knowledge transfer to properly support team upon completion of project implementation phase.
: Supports Retail systems and enhancements with appropriate testing, change management and communication.
: Under general supervision, collaborates and consults with internal client groups to understand business and user needs and document requirements
: Works with appropriate technical resources (internal IT or third party) to translate business requirements into system requirement specifications consistent with the needs of the business.
: Makes recommendations on new solutions or enhancements based on assessment of business requirements in alignment with overall business and technology strategy.
: Supports implementation of new system solutions or enhancements to existing systems with appropriate change management and minimal rework.
: Develops test plans and executes testing and quality assurance activities and documents results for supported systems.
: Will be available to potentially work nights and weekend shifts as required. (This will include some holidays as assigned)
EDUCATION AND EXPERIENCE:
: Minimum of high school diploma required. Bachelors degree preferred.
: Minimum 2 years diversified Retail systems support and business analyst or relevant experience required, 2:4 years experience is preferred.
: Strong understanding of technology and systems.
: Strong knowledge of business analysis tools and methodologies.
: Ability to gather business requirements and develop associated functional/technical specifications.
: Ability to perform quality assurance testing strategies, plans and execution.
: Proficient in Microsoft Excel, PowerPoint and Word.
: Good oral and written communication skills.
: Good collaboration skills and ability to work effectively in a team environment.
Tesoro Corporation, a Fortune 100 company, is a leading independent refiner and marketer of petroleum products with a strategically focused presence in the western United States. Tesoro, through our subsidiaries, owns and operates seven refineries with a combined capacity of over 895,000 barrels per day. Our retail:marketing system includes over 2,400 retail stations under the ARCO(r), Shell(r), Exxon(r), Mobil(r), USA Gasoline(tm), Rebel(tm) and Tesoro(r) brands. Our full:service logistics business, a master limited partnership formed by Tesoro Corporation as Tesoro Logistics LP (TLLP), owns and operates 4,000 miles of crude oil, refined products and natural gas pipelines; 29 crude oil and refined products truck and marine terminals; 15 million barrels of storage capacity; two crude oil rail facilities; and four natural gas processing complexes. Headquartered in San Antonio, Texas, our operations span 18 states.
Our strength lies in our investment in employees and in their future. We measure success not only by the prod
• Location: San Antonio
• Post ID: 23801453 sanantonio