Posted: Monday, March 13, 2017 5:08 PM
Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions, marketing services, retail products, high-value transactional print and electronic documentation, and security solutions. The 140 year old company serves multiple industries including financial, insurance and investment services, big-box retailing, accounting software, commercial, direct selling associations, and franchising. Its clients range in size from major corporate brands and trade groups to small businesses and individual consumers. They are served through three business divisions: Payment Solutions, Marketing Services and Retail Channels. For more information, visit www.harlandclarke.com. Sr WebSphere Engineer Candidate will be a member of the systems management support team, this position is a senior technical resource whose responsibilities include project, configuration, development and technical systems management skills. This role is also responsible for the technical performance and systems management of multiple Internet / Intranet or distributed systems environment including hardware, operating system, middleware, database, server administration tools and application server environments. The systems management responsibilities include: incident management; daily monitoring; fault isolation and resolution; security management; backup and recovery; systems integration support; and change management. The technical performance management responsibilities include: performance analysis/tuning; interaction with telecommunications assessing network performance relative to the systems supported; systems architecture analysis; critical business application (Internet, Intranet or Client Server) performance assessment and capacity planning. Special projects assistance will also be required providing systems administration support when implementing new functionality supporting business area requirements. The primary hardware platforms supported include IBM Pseries and Xseries servers. The primary database platforms supported include IBM DB2 and Microsoft SQL server. Education & Knowledge required Bachelor's degree or equivalent work experience Experience/Skills/Abilities required 5+ Years with Bachelors degree or 11+ years work experience Skills Required 3+ years experience with Websphere (versions 6.x, 7.x and 8.x ). 3+ years experience with JBOSS/WebLogic a plus Extensive experience with AIX, Solaris and Linux a plus Responsibilities * Manage project activities and regularly assist other project personnel to ensure business application systems are developed in a way that complies with architectural standards and established methodologies. (15%) * Perform systems management functions including incident management, fault isolation and resolution, security management, and systems and network integration. Participates in on-call support as required. Provides technical leadership regarding systems configuration management, troubleshooting and system s management methodologies and practices. (35%) * Optimize the technical performance and capacity characteristics of application system operating environments using advanced testing techniques such as predictive, stress, load and performance testing. (10%) * Provide leadership and ensure controlled administration of changes supporting the systems operating environment. (5%) * Perform system installations, refreshes, and upgrades (ie database, operating system, and application). (10%) * Analyze the architectural and cost impact enhancements will have on the system and make necessary recommendations. (15%) * Act as mentor to the more junior level System Analysts. Coach other members of the systems management team on performance management tricks and techniques, configuration management, and system management methodologies. All employees are responsible for using the principles of Total Quality Management in order to continuously improve the performance of the client. All employees are responsible for using the principles of First In Service in order to continuously improve the performance, products, and services of the client. This includes, but is not limited to, participating on improvement teams, recommending and implementing improvement ideas, participating in training and other activities to keep up to date on processes, information, etc. Education & Knowledge Required Bachelor's degree in Computer Science, Engineering, or related discipline; Master's degree is desirable, equivalent experience acceptable. Completion of IBM and Microsoft training curriculums and certifications. Ability to handle all system administration tasks. Minimum of 5 years experience in technical infrastructure and operations support environments. Experience Required * Experience in developing and supporting high volume and high availability Internet, Intranet and Client/Server systems. * Experience in developing and supporting Client/Server systems. * Experience with hardware platforms including IBM Pseries and Xseries servers. * Experience in server networking with TCP/IP and systems integration through networking concepts. * Experience with operating system and application user account administration. * Experience with script writing to automate recurring tasks improving operational efficiency. * Understanding system performance configuration and tuning techniques. * Technical documentation skills are required. * Experience with network printing utilities. Configuration and ongoing maintenance. * Experience with basic UNIX commands such as the ability to create and troubleshoot shell scripts, file system navigation, including creating/removing/changing file systems and Editing and/or creating files using the VI editor and other command line file manipulation utilities. * Experience with WebSphere a plus. * Experience with automated monitoring tools a plus. * Strong customer focus and management of client expectations; ability to establish a high level of user trust and confidence in IT's knowledge of and concern for users' business needs. * Demonstrated experience working well with IT customers of varying levels of technical expertise in high-pressure situations and complex environments. * Perform work at a high technical level with an advanced systems understanding. * Highly desirable that individual has experience with two or more of the following: Successfully worked with end users to develop effective solutions to diverse and complex business problems. Demonstrated initiative, good judgment, and the ability to achieve results through others. Successfully developed and implemented new technology and work processes. Supervisory Responsibility Viewed as an expert in a specific administrative area. Undertakes complex projects requiring additional specialized technical knowledge. Makes well-thought-out decisions on complex or ambiguous administrative and support issues. Coordinates with users to determine requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Establishes and communicates common goal and direction for the team. Although has no direct reports, acts as a resource for direction, training and guidance for less experienced staff. Communication Required Ability to present and explain technical information to diverse types of audiences (management, users, vendors, technical staff) in a way that establishes rapport, persuades others, and gain understanding. A) Internal - Reports to the Enterprise Team-Technical Team Leadership. - Interacts with the IT service delivery staff- management and other business and IT user stakeholders. B) External - Has contact with vendors, industry peers, and professional associations to keep informed of existing and evolving industry standards and technologies. Willing to work a flexible work schedule (6-3, 7-4, 8-5, 9-6 and/or 10-8). Willing to work in a 24x7 on-call rotation, including weekends and after hours. Proactive, self-starter, detail oriented, willing to learn. Ability to establish and maintain effective working relationships with managers, peers, application development teams and external suppliers. Ability to work in a fast-paced and dynamic environment. Willing to travel up to 3 to 4 times a year. Harland Clarke Holdings, to include its affiliated and subsidiary companies (Harland Clarke, Valassis, Scantron, NCP Solutions, NCH Marketing Services, Clipper Magazine), is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Recruiting Coordinator at .
• Location: San Antonio
• Post ID: 23813563 sanantonio