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Posted: Wednesday, July 5, 2017 5:27 PM

The Area Manager/Supervisor is a business partner responsible for the overall operations of more than one restaurant (Area Manager/Supervisor manages 2:8 restaurants) and maintains a high level of visibility in the restaurants. The Area Manager/Supervisor directs General Managers and Managers for designated areas to ensure recruiting, budgeting, marketing and sales goals are obtained throughout the restaurants. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic. Makes decisions regarding the recruitment, development, and performance of staff. Plans and monitors budget and ensures General Managers, Assistant General Managers, and Managers adhere to cost guidelines.
Prepare standard and special reports for senior management as assigned.
Conduct and attend meetings as required.
Communicate complaints involving Whataburger policy violations to Senior Area Manager, Director of Operations, or Director of Human Resources, as appropriate.
Partner with Human Resources in any investigations that arise in the Area and work with HR to finalize and make decisions on any action to be taken.
Work with the Sr. Area Manager, Human Resources Team and/or Director of Operations to develop and implement an effective a Human Resources Recruitment Plan to accommodate growth and management succession in the Area.
Serve as a resource for Manager Candidates (with Human Resources support) and have final accountability for every Manager hire.
Conduct employee counseling when necessary, utilizing proper documents and assists Sr. Area Manager and General Managers with counseling issues at the restaurant level.
Conduct new product training as needed within the Area and track any issues that may arise.
Conduct routine visits to restaurants in his or her area to ensure each General Manager is maintaining company standards. If any deficiencies are found, work with management and staff to clearly outline the problem areas and assist them in developing a plan of action to correct problems in a timely manner.
Work with Senior Area Manager and Director of Operations on new restaurant site selections and new restaurant budget planning.
Collect accurate and critical information regarding the Market AreaA?s planned expenses and operating plans on an ongoing basis. (P and L Reviews).
Direct General Managers to achieve expense budgets ensuring the budgeted Gross Operating Profit.
Evaluate the AreaA?s combined expense plan to ensure it satisfies the overall operating objectives within WhataburgerA?s plan, to achieve the maximum, realistic Gross Operating Profit (GOP) After Reconciling Items.
Investigate any cash losses that occur in the restaurants, partnering with Senior Area Manager, Director of Operations and Human Resources. Communicate with Senior Area Manager and Director of Operations, providing an accounting of any findings. Review robbery and theft procedures as necessary.
Coordinate specific activity to capture opportunities for increasing profitable sales with each General Manager.
Assume additional responsibilities as assigned.
To continue the path for career success at Whataburger, the Area Manager will participate in a skills development program and will be required to achieve certifications associated with the position.Required Qualifications
Prior experience in a restaurant, hospitality, or retail leadership position.
5:7 years of experience in multi:restaurants management in a quick:service or full:service chain organization.
Demonstrated advance level ability to communicate, influence, and negotiate decisions while motivating assigned staff.
Ability to prioritize and work on multiple projects simultaneously.
Demonstrated ability to work in a team environment.
Prior management experience.
Knowledge: (Level of knowledge required to perform the job effectively.)
Intermediate knowledge of Back of House Systems, Point of Sale Systems, Restaurant


• Location: San Antonio

• Post ID: 28335088 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017