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Posted: Monday, March 13, 2017 2:01 AM

The Front Desk Associate Closer will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.Enthusiastically greets each members and guests promptly using the proper greeting for the evening to create a friendly positive entrance and departure to and from the gym.Provides security and control to the front door and retail area of the facility.Personally checks each member into the gym using the proper check:in procedures.Monitor check:ins to identify delinquent accounts and notifies Gym Operations Supervisor.Register all guests into the gym using proper registration procedures.Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.Addresses callerA?s requests and/or takes appropriate messages noting callerA?s name.Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.Responds immediately to member requests, inquiries and concerns. Maintain neat appearance and wear proper uniform attire with nametag while on duty.Distributes keys, towels and other materials as needed.Reserves time/makes appointments for special classes or other activities sponsored by the gym.Processes retail and concession sales.Attends all staff meetings as directed.Cleans and maintains the front desk area according to Company standards.Responsible for gym walk:thru as designated in walk:thru log.Follow proper opening and closing procedures as instructed in the FDA training manual.Logs all maintenance concerns that are reported.Follows and reports any safety concerns.Notifies management of gym incidents that requires incident reports.Works the evening schedule and adheres to company attendance policies.Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.High school diploma or equivalent required.Excellent customer service skills are required.Ability to communicate effectively with both staff and members.Ability to communicate effectively verbally, non:verbally and in writing is requiredUnderstanding of basic accounting principles is required.Understanding of basic cash processing procedures is required.Functional computer skills are required.Ability to multi:task.Must be able to work a flexible evening work schedule to include holidays and weekends.Must be able to lift 25lbs repeatedly and stand for extended periods of timeUphold GoldA?s Gym Vision, Mission, Values and code of ply with all GoldA?s Gym policies and procedures


• Location: San Antonio

• Post ID: 23754393 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017