General Statement of Duties: The Joint Care Coordinator is responsible for daily activities within The Joint Replacement Academy at Northeast Methodist Hospital. The Coordinator assumes 24-hour responsibility and facilitates execution of protocols for care of the joint replacement in collaboration with the medical staff, sub-specialists, nursing and medical teams, and ancillary services. Ensures programs are in compliance with JCAHO, State, and other regulatory agencies, as well as, quality and performance improvement initiatives. Coordinates creation and delivery of educational programs. Essential Job Functions: 1. Collaborates closely with The Joint Replacement Academy Medical Director and physician champions for the programs. Coordinates daily delivery of joint replacement services to provide quality patient care. Reviews, plans and implements policies and procedures of the program; monitors their effectiveness and ensures compliance with appropriate governing agencies. 2. Conducts daily rounds on patients in The Joint Replacement Academy, assessing and ensuring accurate and timely delivery of the patient care program. Monitors patient satisfaction with care, education, and overall program effectiveness. 3. Coordinates discharge plans with physicians, physical therapy, nursing and case management, ensuring patient education, equipment, discharge disposition needs are addressed. 4. Coordinates implementation of best practice protocols for joint replacement care, including pre- and post-op and discharge order sets, and standardized plans of care (anesthesia, pain, nausea, vomiting, etc). Provides staff development, problem resolution, and protocol performance for program efficacy. 5. Oversees the ongoing quality improvement plan by collecting and maintaining data, utilizing established measures for monitoring quality. Presents key data and statistical information to appropriate audience. Conducts overall analysis of the joint replacement program, data, participates in the development of improved methods of care. 6. Coordinates the development and creation of pre- and post-op teaching classes (including teaching materials) with the physician’s office and ensures appropriate patient and family pre-op preparation.
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