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Posted: Wednesday, February 7, 2018 2:29 AM

+ **Primary Location:** United States,Texas,San Antonio
+ **Education:** High School Diploma/GED
+ **Job Function:** Technology
+ **Schedule:** Full-time
+ **Shift:** Evening Job
+ **Employee Status:** Regular
+ **Travel Time:** No
+ **Job ID:** 18007238
Responsible for the daily management, performance and ticket management of Citibank s ATM s globally. As a member of a dynamic team this position provides escalated support to all ATM s being centrally monitored. This role will interface with various Citigroup technology and operations teams globally while simultaneously directing vendors and other various support teams on current statuses of ATM s, providing end to end ticket oversight and ultimately the final resolution to all issues
**About Citi**
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Ourmissionis to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients and the public s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Strong communications skills
Language support maybe needed in English & Bi-Lingual in Spanish /, Mandarin, Cantonese
Ability to work various shifts, including **_2nd and 3rd shifts and up to one weekend day. 2nd shift (12:30-21:00) 3rd shift 22:00-06:30_**
Ability to follow complex and unique processes and adapt to change rapidly
Analytical thought needed to resolve issues in a variety of complex situations
Ability to manage multiple issues in fast-paced, deadline driven environment
Strong problem solving and decision making skills
Superior organizational skills needed to manage several issues and follow-ups simultaneously
This role is located in San Antonio
Associated topics: annuities, brokerage, capital, dow jones, equity, fund, ira, market, security, trader


• Location: San Antonio

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