Posted: Sunday, September 3, 2017 12:37 AM
SMS is a fast growing, veteran:owned business thats has supported Federal Governments IT initiatives for over four decades. We work side:by:side with our Federal clients as a trusted, long:term partner to offer innovative advice and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best:of:breed business processes. The SMS advantage in management and technology consulting includes deep domain expertise in complex networking design and unifying communities of interest. We have strong capabilities in design and build, planning, governance, quality management, security, analytics, virtualization, operations and business process improvement. For 40 years, SMS has brought customer satisfaction to Federal clients and formed lasting alliances with leading technology companies and talented small businesses to deliver joint, leading:edge, cost:effective services and products. Submit your resume today Administer and maintain Remedy foundation data.Administer and maintain the F5 Global and Local Traffic Managers.Administer and maintain Oracle database Real:Time Application Cluster (RAC) and Grid Control.Maintain and configure the BMC Remedy AR System server and supporting systems.Perform regularly scheduled security and maintenance patching.Perform quarterly security audits of EITSM configuration.Modify existing workflow or build additional workflow on a limited basis.Support integration and test of EITSM system upgrades and added capability.Support integration and test of EITSM with third:party applications as needed under the change management processes.Maintain and support EITSM systems and applications in the HNI integrated test facility. Required Skills:Experience with fault and performance management tools; including architecture, installation, configuration, and administrationFault event rules development, performance threshold management, event analysisExperience with tools in an enterprise environment Experience with operations processes: ITIL, Incident, Change, Config ManagementGood grasp of integrations, protocols, data flow, databasesCross team communicationsDemonstrated ability to pick up technologies quicklyStrong background in Unix, Solaris, Linux, or Windows serversScripting skillsDesired Skills:Specific experience with BMC products: BPPM and Patrol (preferred), Remedy, CMDB, etc.Management or team leadershipAble to motivate peopleExperience with deploying tools in a virtual environmentBest practices, or process developmentEducation: High School Diploma. BachelorA?s degree in a Business Management or MIS related field is preferred. Required Certifications:BMC Certified Administrator: BMC Remedy IT Service Management 7.x and/or 8.xBMC Certified Administrator: Atrium Discovery and Dependency Mapping 8.xF5 Certified Technology Specialist in Global Traffic Managment (F5:CTS, GTM) and Local Traffic Management (F5:CTS LTM)Microsoft Certified Solutions Associate for Server 2012Security+ or equivalent Desired Certifications:CISSP SMS is an Equal Opportunity Employer. SMS is a veteran:owned network integrator established in 1976. With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world:class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best:of:breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.
• Location: San Antonio
• Post ID: 30926132 sanantonio