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Posted: Saturday, September 2, 2017 11:52 PM

RackspaceA?s DDoS Team is responsible for overseeing the protection of RackspaceA?s network backbone by providing training, tools, and mitigation expertise. This team consists of highly skilled, network:savvy Rackers who have a passion for cybersecurity. The DDoS Systems Engineer excels at utilizing their knowledge and experience to execute in the areas of detecting, analyzing, and mitigating DDoS attack events as they oversee a network infrastructure of over 40,000 network routers and switches, along with a wide array of company and customer infrastructure, applications, and services. DDoS Systems Engineers are critical thinkers who can resolve customer issues by remaining objective and providing solutions with precision during high:pressure situations. This role demands awareness and urgency due to the unpredictable nature of DDoS attacks and the scale of customer support required. The DDoS Systems Engineer is heavily involved in technology, tools, process, and training improvements for the entire Network Operations team at Rackspace. The Racker leverages substantial technical skills and experience and provides subject matter expertise to ensure these improvements are implemented successfully and other Network Engineers are trained to the new standards. This person must effectively coordinate with other DDoS Systems Engineers, Network Engineers, customers, and vendors to help resolve critical and unique events. This role requires frequent interactions with a number of standard and proprietary tools that include communications, customer ticketing, event documentation, configuration, and scripts The DDoS Systems Engineer II has an intermediate to advanced aptitude with:Packet Collection and Analysis, Netflow Analysis, Arbor / Radware, Network Monitoring Tools, Cisco IOS, Syslog, OSI Model, TCP/IP, BGP/OSPF, MPLS The DDoS Systems Engineer II is:Able to handle multiple tasks and prioritize work under pressureComfortable and proficient in delegating tasks to other engineersDetail:oriented in documenting information and able to own customer issues through resolutionDemonstrates strong problem:solving skills coupled with a desire to take on responsibilityHas a desire to expand personal technical knowledge and mentor other engineers to expand knowledgeIdentifies where process can be improved and engages managers and other teams to implement those improvementsAble to represent the team to all other teams at RacksapceAble to show advanced knowledge of the threat landscape The ideal candidate possesses:High school diploma or equivalentA minimum of 3 years of experience specifically with DDoS detection, mitigation, and some of the industry vendors used for this (Arbor, Radware, Cisco, Prolexic, etc.) is strongly preferredResponsibility for the configuration and problem resolution with mitigation platforms and services is highly sought after.12 months of recent operational network experience in a command:line oriented environment.CCNP security level aptitudeA minimum of 12 months of experience in a customer service roleExcellent written and verbal communication skills


• Location: San Antonio

• Post ID: 30926242 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017