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Posted: Sunday, September 3, 2017 12:13 AM

We are currently seeking Solution Architects to join our team full time at Rackspace. PRIMARY RESPONSIBILITY: Applies an advanced knowledge of business acumen, technical knowledge and solutioning principles to a variety of sales opportunities with moderate to high MRR. KNOWLEDGE/SKILLS/ABILITY: Proven extensive technical knowledge with ability to quickly learn new concepts. Maintains thorough knowledge of the entire Rackspace portfolio and is a subject matter expert for a section of the portfolio (Enterprise Application Services). Demonstrated success in positioning Rackspace against competitor offerings. Helps refine value proposition of products and services to maintain Rackspace competitive edge.Thorough knowledge of Rackspace support and sales processes with demonstrated success in closing complex business (multiple customer touch points and month+ sales cycle).Ability to help navigate significant deals around internal obstacles to ensure revenue realization. Engages process owners to continually improve pre:sales and implementation customer experience. Excellent attention to detail, communication skills (written and verbal) and interpersonal skills. Ability to prioritize deals, training, and initiatives through highly effective time management. Excellent problem solving, analytical, presentation, and whiteboarding skills.Track record of success working through technical challenges within enterprise organizations. Track record of success dealing with ambiguity (internal and external) and working collaboratively with other departments and organizations to solve challenging problems. Strong knowledge of technology and industry trends that affect hosting decisions for enterprise organizations. JOB COMPLEXITY: Leverages training, education, and previous experience to gather customer requirements, respectfully challenge customer assumptions, and translate into a Rackspace supportable solution. Occasionally leads customer workshops to define broader hosting and cloud strategies. Primary technical contact on specific opportunities of moderate to high complexity while also providing guidance and thought leadership during the sales process. Participates and leads customer calls and face to face meetings. In close collaboration with the sales team, will occasionally lead customer engagements. Evaluates customer needs and influences direction of solution design beyond immediate opportunity. Advanced understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Technology Sizing Tools). Responsible for associated activities such as capturing notes and activities in Salesforce and managing deal pipeline. Proficient with advanced reporting functions of Salesforce. Proficient in assisting sales team in soliciting buying signs and compelling events. Identifies decision makers and builds extensive networks to help facilitate lead generation, with an emphasis on technical influencers. Foresees potential technical and business customer objections early in the sales cycle. Overcomes concerns and lowers customer risk to selecting Rackspace. As a Trusted Advisor, with deep understanding of the customers business, uncovers both overt and latent pains. Develops deep relationships with Rackspace sales and support teams to deliver advanced strategic account planning including methods for generating additional business opportunities and cross:selling within an organization.EXPERIENCE/EDUCATION:Bachelors degree in Engineering, Computer Science, Information Systems, or Business required. Requires 7+ years solutions engineering experience with proven track record. Advanced Sales training (Sandler, John Care) and advanced technical training on one specific technology or application within the Rackspace portfolio required. Business focused and Rackspace product certifications highly desired. Experience may substitute for the degree requirement at a rate of 3 years experience for 1 year of education. High school diploma or equivalent re


• Location: San Antonio

• Post ID: 30926182 sanantonio is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017